Privacy & Terms

XangaiExpress.cn Group – XangaiExpress.com guarantees that all your personal information is completely safe in our customer protection system. In accordance with our Terms and Conditions, all information about our terms and responsibilities that the XangaiExpress.cn Group will have towards its customers will be available.

All our policies and information are subject to change without notice, all XangaiExpress.com users should stay tuned for information and updates from our store.

What information does XangaiExpress.com collect from our customers?

Customer personal data

All visitors who wish to register on XangaiExpress.com must provide all original and legible personal data on our registration page, the visitor will be responsible for providing all personal data without forgetting any information such as Address, Neighborhood, Number, State, Country, Province, zip code, telephone number, email, full name and other information.

If the visitor has entered incorrect information, orders placed in our store may have problems delivering to the recipient. If the order has been sent with the wrong address or other information, XangaiExpress.com will not be responsible for the order sent and the visitor will bear the losses. We remind visitors to always verify their personal information when registering to avoid future problems.

Supplier information

For new buyers on XanghaiExpress.com, when order payment is completed successfully, the supplier will request information to be placed on the product, information such as: Address, Number, Zip Code, Neighborhood, Country, State, Email, etc. This is so that the order for delivery to your home can be fulfilled.

Hidden information

In addition to your personal account data, we also collect information recorded when you browse our website, including but not limited to cookies, IP address, etc., to prevent hacker attacks and for the purpose of providing personalized content to users . Furthermore, through our comprehensive statistical analyses, we strive to provide you with better and more efficient features to facilitate our service. When visiting our store, your browser must be configured to accept cookies.

Important information

Your order may be canceled without prior notice by our security department to the buyer, this happens if the supplier delays shipping the product or the buyer does not correctly provide their full address.

How XangaiExpress.com will use your personal information

Your personal information such as Address, Neighborhood, Zip Code, Name, State, Country, Province, etc., will be used with our suppliers to deliver orders placed by our buyers. Make sure that all personal information is described correctly without forgetting any information. XangaiExpress.com is not responsible for goods sent to addresses that have been provided incorrectly or incompletely.

We ask all buyers to check all their personal information and make sure everything is correct so that they do not have any problems when delivering the product.

What will be the security and privacy protection of our buyers

As soon as the buyer registers with XangaiExpress.com, we will work as hard as possible to ensure the security of all of our customers’ personal data. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure against hacker attacks. Therefore, XangaiExpress.com cannot provide any full guarantee about the 100% security of the information you transmit to us, and you do so at your own risk. In case of hack attacks, we will notify the Police so that they can take the necessary measures.

protect and defend the rights of XangaiExpress.com, other users or public interests; engage third parties to provide better value and service; comply with international regulations or legal processes.
It is highly recommended that you as a user keep your Member Login and Password safe and secure. Do not disclose your password to third parties. If you believe that your Member Login or password is at risk for any reason, please contact us immediately so that we can make the necessary changes.

We recommend that our buyers do not use their member login and password on third-party cell phones or computers, as some devices may be contaminated with viruses that capture screen information and digits made on the devices.

It is the buyer’s responsibility to be cautious when accessing their member account on a device of their choice, if the buyer identifies that a third party had access to the Login and password, the buyer must contact us as quickly as possible so that our system can be blocked. the member account and take appropriate action. In the case of purchases made by third parties with shipping completed, XangaiExpress.com will not be responsible for the order sent to the address provided.

The protection of personal data such as login and password is the responsibility of the buyer when using their own secure device such as a cell phone or computer.

We recommend that the buyer use a good Anti-Virus before using their login and password on our website.

Disclaimer

XangaiExpress.com is not responsible for the privacy protection measures of our suppliers and carriers, each company is committed to its own laws to protect and guarantee security and privacy. After XangaiExpress delivers the order to the supplier, the supplier becomes responsible for the commitment to protect buyers’ information and deliver the product to the carrier that will ship the product to the buyer.

XangaiExpress.com, when delivering the order to the supplier, is free from any guilt in protecting buyers’ personal information and delivering the product to the buyer.

XangaiExpress.com’s commitment is limited to protecting buyers’ information, delivering orders to suppliers, ensuring good customer service, ensuring an updated and secure system, and providing you with good quality products at a low price.

How to contact XangaiExpress.com support

If you have any suggestions or criticisms regarding our privacy terms, please contact us. we will get back to you as soon as possible. Thanks